11th Aug 2008
How do you understand your KPI’s?
Paul Sebire - August 2008
Many businesses endeavour to measure business performance by using Key Performance Indicators (KPI’s). The theory being that these performance measurements will expose both achievements and short comings and allow managers to take targeted action to improve the performance for which they are responsible.
At first glance this sounds like a great and relatively simple method to manage and increase performance, and it certainly is!
Paul Sebire - August 2008
Many businesses endeavour to measure business performance by using Key Performance Indicators (KPI’s). The theory being that these performance measurements will expose both achievements and short comings and allow managers to take targeted action to improve the performance for which they are responsible.
At first glance this sounds like a great and relatively simple method to manage and increase performance, and it certainly is!
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